Privacy Policy
We are committed to protecting your privacy
General Provisions
This Privacy Policy sets out the rules for the collection and processing of data of persons ("personal information") using the website: www.travatar.ai and the services provided by the Administrator. This Privacy Policy is meant to help you understand what information we collect, why we collect it, and how you can update, manage, export, and delete your information.
Personal information: this is information that you provide to us which personally identifies you, such as your name, email address, or billing information, or other data that can be reasonably linked to such information by Travatar, such as information we associate with your Travatar Account.
The administrator of personal information within the meaning of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal information and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation), hereinafter referred to as "GDPR", is Travatar spolka z ograniczona odpowiedzialnoscia with its registered office in Pulawy, ul. Ignacego Moscickiego 1, 24-110 Pulawy, entered in the National Court Register by the District Court Lublin-East in Lublin, with its seat in Swidnik, VI Economic Division of the National Court Register, under KRS No.: 0000833569, having REGON No.: 385769630, NIP No.: 7162828885 (hereinafter: "Administrator" or "Travatar").
Contact with Travatar on matters related to the processing of personal information is possible via e-mail at: privacy@travatar.ai or at: ul. Ignacego Moscickiego 1, 24-110 Pulawy.
Travatar provides businesses of all sizes with services such as Ad Fraud Prevention, Website Security, and Analytics.
Travatar takes special care to respect the privacy of individuals using Travatar services. Travatar guarantees the confidentiality of any personal information provided and ensures that all security and data protection measures required by data protection laws are taken. Personal information is collected with due diligence and properly protected against access by unauthorized persons.
Our Services are intended exclusively for business users and individuals over the age of 18. We do not knowingly collect personal information from children under the age of 16. If we become aware that we have collected such information, we will delete it immediately.
Travatar has not appointed a Data Protection Officer (DPO). For all matters related to data protection, please contact us at privacy@travatar.ai.
The Information We Collect
We collect information, including personal data, when you use our Services. We collect this information when you fill out forms or engage with us directly. We also collect this information via cookies, pixel tags, and certain software designed to interact with your computer or mobile device. We use this information to communicate with you, to market, provide, maintain, protect and improve our Services, and to develop new or enhanced versions of the Services.
We collect information from figuring out basic stuff like which language you speak, your e-mail address, first name, surname, company name, to more detailed things such as telephone number, IP address, operating system type, browser type, website activities: entering a particular page, clicking on function buttons to provide better services to all our Users.
The information Travatar collects, and how that information is used, depends on how you use our services and how you manage your privacy settings.
For visitors of our website travatar.ai, we may collect technical data (IP address, browser type, device information), behavioral data (pages visited, time of visit), and data provided through contact forms or newsletter sign-ups.
Purposes, Scope and Duration of Processing of Personal Data by Travatar as Data Administrator
Things that you create or provide us at the very beginning: When you create a Travatar Account, you provide us with Personal Information that includes your e-mail address and a password. You can also choose to create your Travatar Account by using your existing Google account. Even if you aren't signed in to a Travatar Account, you might choose to provide us with information - like an email address to communicate with Travatar or receive updates about our services.
Information we collect as you use our services: We collect information about the applications, browsers, and devices you use to use Travatar services. The information we collect includes unique identifiers, browser type and settings, device type and settings, and operating system. We also collect information about the interaction of your apps, browsers, and devices with our services, including IP address, crash reports, system activity, and the date, time, and referrer URL of your request.
Specific purposes of processing your personal information:
- Performance of contract (Article 6(1)(b) GDPR) - data is processed and stored for the period necessary for the performance, termination or expiration of the contract.
- Establishing contact (Article 6(1)(a) GDPR) - data is processed and stored until the consent is revoked.
- Fulfillment of legal obligations (Article 6(1)(c) GDPR) - data is stored for the period required by law ordering the Administrator to keep tax books or accounting books.
- Establishment, investigation, or defense of claims (Article 6(1)(f) GDPR) - data is stored until the expiration of the statute of limitations for claims arising from the contract.
- Promotional and marketing activities (Article 6(1)(f) or 6(1)(a) GDPR) - data is stored for the duration of the contract or until the withdrawal of consent.
- Website maintenance and improvement (Article 6(1)(f) GDPR) - data is stored only for the period necessary for the Company's specific purposes.
- Data deletion request for Meta Ads integration - If you connected your Meta Ads account to Travatar, you may request deletion of all related data at: travatar.ai/data-deletion
Provision of personal information is voluntary, but necessary to conclude and perform the contract and use the services provided by Travatar.
Processing of Personal Information by Travatar as Processor
Travatar may process third-party data entrusted to it by Customers, as personal information administrators, in connection with the performance of services to the Customer. In such cases, Travatar acts as a processor of personal information and processes such data on the basis of a data processing agreement concluded with the Customer.
When We Share Personal Information
We do not share your personal information with companies, organizations, or individuals outside of Travatar except in the following cases:
- Providers of accounting, financial, legal and consulting services
- Hosting providers
- Payment processing companies
- Companies providing software used in the performance of operations related to the proper provision of services
- Relevant state authorities at their request under the relevant provisions of law
Each entity to which Travatar entrusts personal information for processing guarantees an adequate level in terms of security and confidentiality.
If data is transferred outside the European Economic Area (e.g. to the USA), it is protected either under an adequacy decision of the European Commission (such as the EU-US Data Privacy Framework) or by Standard Contractual Clauses (SCC).
Profiling
When you interact with our Services by completing a form, we will collect your personal data and analyze your information to build individual profiles. These profiles will be used to help us predict future interest in our Services.
You can object to the ongoing profiling of your person by writing to privacy@travatar.ai.
Compliance with the Limited Use Policy of Google
Travatar's use and transfer of information received from Google APIs to any other app will adhere to the regulations of Google API Services User Data Policy, including the Limited Use requirements.
Your Rights
- Right to access - the right to obtain confirmation as to whether the Administrator is processing your personal information and to receive information regarding the data.
- Right to rectify - when personal information is incorrect, including filing a request to complete incomplete personal information.
- Right to deletion ("right to be forgotten") - when personal information is no longer necessary for the purposes for which they were collected.
- Right to restrict processing - when the data subject questions the correctness of the personal information or the processing is unlawful.
- Right to object - when the data subject does not want the Administrator to process their data.
- Right to data portability - the right to receive personal information in a structured, commonly used machine-readable format.
- Right to revoke consent - at any time, without affecting the lawfulness of the processing carried out before its revocation.
- Right to lodge a complaint - with the President of the Office for Personal Information Protection.
To exercise these rights, please contact us at privacy@travatar.ai. We respond to requests without undue delay and no later than within 30 days.
Cookies
Cookies are small text files we send to individuals' computers when they visit our Website. Cookies make our Website work more efficiently and effectively and help us improve our Website, the relevance of our marketing activities, and your experience while using the Services.
The following types of cookies are used within the Website:
- Indispensable - enable the use of services available on the Website
- Security - used for detecting authentication abuses
- Performance - enable the collection of information about how websites are used
- Functional - allow remembering settings chosen by users
- Advertising - enabling the delivery of advertising content more tailored to interests
Users can independently change their settings regarding Cookies at any time. A detailed list of cookies and their providers, purposes and retention periods is available via our cookie consent tool.
Server Logs
Travatar may store http queries, in connection with which some information may be stored in the server log files, in particular the IP address, the name of the User's station, date and system time, the URL of the page previously visited, and information about the User's browser. Only persons authorized to administer the computer system have access to the information. Log files may be analyzed in order to compile statistics of traffic on the Website. The summary of such information does not identify Users.
Security of the Website and Personal Information
We work hard to protect you and Travatar from unauthorized access, alteration, disclosure, or destruction of information we hold. Travatar uses technical and organizational measures to ensure the protection of the processed personal information, including SSL certificates.
Travatar implements all necessary technical measures set forth in Articles 25, 30, 32-34, 35-39 of the GDPR to ensure enhanced protection and security of personal information processing.
If you have any questions about the security of your personal data, you can contact us at privacy@travatar.ai.
Final Provisions
Travatar reserves the right to change the provisions of this Privacy Policy, in particular in the event of a change in the principles of personal information processing or the law on personal information protection.
We'll ask for your consent before using your information for a purpose that isn't covered in this Privacy Policy.
If you have any questions regarding the processing of your personal information, please contact us via email at: privacy@travatar.ai.
This Privacy Policy shall take effect as of 21/03/2023.